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Free shipping for Metro Vancouver & orders above $50

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Orders & Shipping

How long does shipping take?

Beanlytics ships within 1–2 business days of roasting. Standard shipping within Canada takes 3–7 business days. Express options are available at checkout.

Do you offer free shipping?

Yes — orders over $50 qualify for free standard shipping across Canada.

Can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placing them. After that, they enter our roasting queue and cannot be changed. Contact us at info@beanlytics.com immediately.

Do you ship internationally?

Currently we ship within Canada only. International shipping is on our roadmap.

Coffee & Roasting

When is the coffee roasted?

Beanlytics roasts all coffee to order within 48 hours of your purchase and never ships stale stock.

How should I store my coffee?

Keep it in the sealed bag in a cool, dark place. Avoid the fridge — the humidity cycle damages coffee. Consume within 4 weeks of the roast date for best flavour.

What grind size should I use?

It depends on your brew method. Espresso uses fine, pour-over uses medium-fine, French press uses coarse. We recommend grinding fresh for every brew.

What does 'single origin' mean?

Single origin coffee comes from one specific farm, co-operative, or region. This lets us trace exactly where your coffee came from and maintain consistent quality standards.

Subscriptions

How does the subscription work?

Choose your plan, frequency, and grind preference. Beanlytics roasts and ships on your schedule. You can skip, pause, or cancel at any time with no fees.

Can I switch coffees each delivery?

Yes — subscribers get early access to new single origins and can swap their selection before each shipment.

How do I cancel my subscription?

Log into your account, go to Subscriptions, and click Cancel. No questions asked. Or email us and we'll handle it within 24 hours.

Wholesale

What is the minimum order for wholesale?

Our wholesale program starts at 5kg per month. Contact us to discuss your specific needs.

Do you offer custom roast profiles?

Yes, for café and roastery partners we can develop custom roast profiles tailored to your equipment and service style.

Still have questions?

Our team usually responds within a few hours.

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